Welcome to Customer Experience Maturity Assessment Tool

In partnership with Microsoft, we are proud and excited to provide you with this simple and free tool

Centered on "Outside-in view” the results of this assessment will provide you with the best practices and suggestions on how to design, engage and measure better customer experiences.

Try Now
C1 C2 C3 C4
C5 C6 C7 C8


  • Free simple organizational CX maturity assessment across six key domains (Brand Promise, Customer Perceptions, Customer Behaviors, CX Strategy, Measurement and Culture) that will help you baseline your company.
  • Free, simple, customer-ready survey platform (based on the same six domains) that you can deploy and send to your customers
  • Ability to upgrade to premium services and get professional advices by Indigo Slate team of experts.


"At Microsoft, we have long embraced positive and engaging CX as a key element of our philosophy, and we are constantly impressed and inspired by the commitment to customer experience demonstrated in the partner ecosystem. When customers connect with a trusted and approachable partner, those customers in turn demonstrate a stronger commitment to Microsoft as well. A rich customer experience leads to returning customers, recommendations and, ultimately, higher revenue for you. I am extremely excited to see Indigo Slate providing this CX assessment tool to all Microsoft partners." - Jennifer Tomlinson, Sr. Manager Channel Marketing, Microsoft